Contact us

EMAIL US

Do you require more details regarding our products and delivery? Or do you have something you'd like to ask or share? Fill out the form below and we will be in touch as soon as possible (usually within 24-48 hours).

PHONE: +61 431 663 367

MAIL:
VANEM
PO BOX 286
LANE COVE, NSW, 1595
AUSTRALIA

OPENING HOURS
You can shop at our online store every day of the week (7 Days a week / 24Hrs a day).

  • Customer Service is available by phone between 10:00am & 2:30pm AEST Monday – Friday.
  • Email enquires are dealt with between 9am & 6pm Monday to Friday.

We are closed weekends and Public Holidays. See notices within our blog / news page or here on this contact page for holiday announcements. Enquiries received on days we're not here (weekends / holidays) or late Friday will be responded to on the following business day.

HAVE YOU CHECKED OUR FAQ PAGE?
Many answers are found within our FAQ page and some FAQ details can also be found on the parts pages for individual products. However, if you don't find what you are looking for feel free to contact us.

  • If your question is regarding shipping and returns, details can be found in our shipping & returns section.
  • For product information many details are included on each product page, please check the parts pages.
  • If your enquiry relates to postage or tracking; include delivery address, country, state & post code.
  • For tracking issues please always quote your customer details & invoice number.

In all cases, to ensure we can handle your question in a timely manner, please state your details and particulars, product name & product number.

**PLEASE FILL OUT THE REQUIRED DETAILS BELOW**